Live guidance
Direct help available for login, app opening, and loading issues
fb77 Support technical assistance
Identify the issue within 3 minutes, and start the resolution
App issues
Run APK on Android, update, and check permissions settings
Secure connection
Many from Dhaka and Chattogram get quick solutions in this section
If the app won't start fb77 App Guide View
fb77 Contact account assistance
Account issue clarified in 2 steps
New account
The team guides on name, number, and basic verification
Login issue
If fb77 Login is incorrect, reset and verification steps are shown
Account verification
Nagad, bKash, Rocket: check if the information is correct
For account guide fb77 Help questions More Help Center Needed
fb77 Help General contact
One number, several sections, and clear answers
Email support
Write and send detailed problem, and the team works by reference
Dhaka contact
Answers are given according to local time for Bangladesh users
Fast reply
Short messages for common questions, and step-by-step guidance for complex cases
For payment-related questions fb77 Payment information View
Support hours
Morning
08:00-12:00: Login, account, and app issues occur
Afternoon
12:00-16:00: Handling contact information and verification requests
Evening
16:00-22:00: Quick answers to questions about bKash, Nagad, Rocket
Night
22:00-02:00: Urgent technical support is prioritized
- Start with a single message for common
- Follow-up in 3 steps for complex issues
- Answers arranged according to Dhaka time
How to get help
Step 1
Choose the type of problem, then open the related page
In step 2, send a
Send a short message via fb77 Contact
Step 3
If needed, verify information from the fb77 Login screen
Step 4
Finish the task after receiving final instructions
fb77 quick help information
4.5/5 rating
This average is seen in 55,813 reviews
122,734 users
Active accounts across 26 countries including Bangladesh
736+ topics
Extensive help on apps, contact, and payments
99.3% uptime
Support system active since 2015